Built and run by Marathon Creative
Keep up with every client, without chasing any of them.
PaceCRM puts every lead, conversation and deal in one place, then does the following up your team does not have time for. We build it around how your business actually works, and we keep running it after launch.
The problem
Nobody loses clients on purpose
They lose them in the gap between the quote and the follow up nobody made.
Leads land in five places
Website, phone, text, Facebook, Google, referrals. Different apps, different phones, and some never get written down at all.
Follow up stops after one try
Most businesses chase a quote once. The deals are sitting in follow ups three through seven, and nobody has time to make them.
Nobody knows what works
Ask which source produced last month's best customer and the honest answer is a guess. You cannot spend confidently on a guess.
Missed calls
A missed call is answered in seconds
Half the people who call a local business and get voicemail call the next business on the list instead. PaceCRM texts them back the moment the call drops, in your name, and the conversation lands in the same inbox as everything else.
- Fires after hours, on weekends, and while the crew is on a roof
- Replies come back to one thread per person, not a personal phone
- Anything you want handled by a human stays handled by a human
Answered in 11 seconds, with nobody in the office
Illustration, not a screenshot
- Day 0Quote sent, confirmation text
- Day 2Checking in, any questions
- Day 6Still interested, email
- Day 11Last touch, then archived
Most businesses stop after the first one
Illustration, not a screenshot
Follow up
The part nobody has time for, running on its own
You decide how many touches, how far apart, and what they say. After that it runs whether or not anyone remembers, and it stops the moment the client replies.
- Sequences for new leads, sent quotes, finished jobs and dormant clients
- Internal alerts when something needs a person
- Everything logged against the contact, so anyone can pick it up
Pipeline
Every deal visible, nothing sitting silently
Drag a card from stage to stage. Anything that has gone quiet surfaces on its own instead of waiting for somebody to remember it existed.
New lead
Quoted
Won
Illustration, not a screenshot
The platform
Twelve things it does
You will not use all twelve on day one, and you should not try. We start with the two or three that fix what is bleeding right now, get those running properly, and add the rest once your team is living in the system.
Contact database
Every lead, client and past client in one record. Tags, custom fields and saved segments, so you can pull any list in seconds.
One inbox
Text, email, phone, Facebook, Instagram, Google and website chat land in a single thread per person. No hunting across apps.
Pipelines
Visual deal tracking. Drag a card from stage to stage. Nothing falls through because nobody remembered to follow up.
Calendars and booking
Clients book themselves into real availability. Automatic confirmations and reminders cut no shows hard.
Automation
Follow up that runs whether or not anyone remembers. New lead sequences, nurture, reminders, internal alerts.
Forms and funnels
Intake forms, surveys, quote requests and landing pages that write straight into the database. No re-typing.
Email and text campaigns
Blasts and drip campaigns to any segment. Newsletters, promotions, announcements, price changes.
Reviews
Automatic review requests after a job, monitoring across Google and Facebook, and replies from the same inbox.
Payments
Quotes, invoices, subscriptions and text to pay links, tied to the contact record so you see what they owe next to what they said.
Phone system
Tracking numbers per campaign, call recording, and missed call text back that answers a missed call in seconds.
Reporting
Where leads came from, what converted, what each source cost, and what is sitting stalled in the pipeline right now.
AI assist
Automatic first replies to inbound messages, booking conversations and drafting help, tuned to your voice and your rules.
Who it is for
Businesses that live on the phone
- Real estate teams and brokerages tracking listings, buyers and referral partners
- Home builders managing long sales cycles across several communities
- Roofers, contractors and home service companies quoting daily
- Any local business where a missed call is a lost job
What makes it different
You are not handed a login and left alone
Software nobody configured is why most CRM projects die inside sixty days. Marathon Creative runs a kickoff interview, builds your pipelines, fields, forms, calendars and follow up around your real process, migrates your contacts, trains your team, and keeps tuning it every month.
Quoted per account after the kickoff interview, so you are quoted for the system you actually need rather than a package someone else designed.
See it on your own business
Tell us what is costing you the most right now and we will show you what it looks like fixed. Thirty minutes, screen shared, on a live account.